FreshNeck - How it works

How It Works

Sign Up

Sign Up

Pick the plan that works for you. Which Brands, once a month or unlimited exchanges – the choice is yours.
Choose What Ships

Choose What Ships

Explore our collection of top designers, add them to your closet and select the styles you wish to receive first.
Wear

Wear

Wear everything as often as you like, for as long as you like. No late fees, ever.
Return & Repeat

Return & Repeat

Return your items in our pre-paid bag. Drop in any USPS mailbox or location. Love something? Buy it at the member discount price.

CHOOSE. You pick what ships! Browse the collection and add items to your closet. Add
as many as you wish, then select the items you want to receive first. Your FreshBox will
ship within 1-2 business days.

WEAR. Tie it on! Wear everything in your FreshBox as often as you like,
as long as you like. Mix it up!

EXCHANGE. Ready for something new? Place items in the pre-paid bag
included with your FreshBox and drop it in the mail. The next items in
your closet will ship.*
*Members in Gold and Platinum will receive 1
exchange per month. Members in Unlimited will enjoy unlimited
exchanges.

Click on “The Collection” to start browsing, then add your selections to your
online closet.

You can change the prefernce order of your closet at any time.
The top available items will be shipped to you. An email confirmation will be
sent when your Freshbox has shipped!

After your closet is filled, your FreshBox will ship within 1-2 business days.
Packages are shipped USPS and a confirmation with tracking will be sent to you
via email. We ship from Mineola, New York. Depending on your location, you
should receive your FreshBox within 2-5 business days.

You are able to reserve 1 item that is currently available for up to
1 week (4 item members have 2 reserves available). We will hold your
reserve item for up to 7 days awaiting your return. Your reserve item will
be included in your next FreshBox.

It Depends on the Plan you’ve selected.
Gold and Platinum Members must exchange all items at the same time. Any item not received with the exchange will be charged as a purchase.

Unlimited Members can exchange everything or just 1 item. However, you
receive 1 pre-paid return bag in every FreshBox, so you will not be able to
exchange again until you receive your next shipment and are eligible for
another exchange.

For as long as you like! Love them, live in them, take them out on
the town! Your membership is billed monthly, with NO LATE FEES, EVER!

Place the items in the pre-paid return bag. Simply drop it in any
blue USPS mailbox, leave it in your mailbox at home or work, give it to
your postal carrier, or drop it off at any USPS location. It's that easy!

Gold and Platinum Members receive 1 Exchange Per Month.
Unlimited Members enjoy Unlimited Exchanges.

We take great care to inspect, clean, sanitize and steam all of our
items so they arrive in like-new condition. Dry-Cleaning and Repairs are
performed as required by professional tie care specialists.

We understand that these items are being worn and can incur minimal
wear and tear, for which we absorb the cost of routine cleaning and
repairs. However, in event of significant damage beyond repair, or loss of
the item, the fee is the member discount price of the item. If the item is
never returned, the fee is double the full retail amount of the item.

Members are automatically billed and renewed on a monthly
basis. Memberships are billed to the payment method on file on the same day
of each month.

All cancelation requests must be made by emailing us the request.

Simply click on "Contact Us" or email hello@freshneck.com to request a
cancelation. All items must be received and returned for a cancelation to
take effect. If we do not receive your items by the requested cancelation
date, we will charge you the current price to purchase the items at the
member discount price.

Simply send us an email at hello@freshneck or through "Contact Us"
and we will email a replacement label immediately.

Start Your Dream Closet

How it works

How It Works

Sign Up Sign Up

Choose What Ships Choose What Ships

Wear Wear

Return & Repeat Return & Repeat

Access Your Endless Tie Collection

Sign Up

Sign Up

Choose What Ships

Choose What Ships

Wear

Wear

Return & Repeat

Return & Repeat

Access Your Endless
Tie Collection